All Collections
Wallet Services
How to receive cryptocurrencies from another wallet?
How to receive cryptocurrencies from another wallet?

A detailed guide on how to send crypto from other wallets to Kriptomat.

Kriptomat Support Team avatar
Written by Kriptomat Support Team
Updated over a week ago

If you want to receive/deposit cryptocurrencies, you will need a wallet address associated with your Kriptomat account. The address for each type of cryptocurrency is created the first time you buy it or receive it. You can have multiple addresses for each type of cryptocurrency, and you can reuse them.

Important: Receiving cryptocurrencies from one network to another one could result in a permanent loss of funds. (For example, you select BEP20 Network but are sending to the ERC20 wallet address).

Watch our video to see the entire process:

Follow the instructions below to find a wallet address to which you can receive the chosen type of cryptocurrency:

  1. Login to your Kriptomat account.

  2. Locate the My Wallets section.

  3. Click the cryptocurrency that you want to receive. A dedicated page for the chosen cryptocurrency will open.

  4. Locate and click the Receive button. You will see a security notice reminding you to only send the chosen cryptocurrency to this address.

  5. Select the Network via which you will be receiving cryptocurrencies.

  6. If this is the first time you would use this Network it will take a few moments for the address to generate.

  7. Here you can see the wallet address of the chosen cryptocurrency. The address is presented in QR code form if you wish to scan it with a mobile device, and in text form if you wish to simply copy it. Alternatively, you can scan the QR code. Please note that with some cryptocurrencies, i.e. XRP (Ripple), Stellar (XLM), you will need to use your wallet address and the destination tag.

If you already have a wallet address associated with your Kriptomat account for the desired Network you are about to use, you can simply reuse it.

*For each cryptocurrency there is a minimum amount to receive. Check that in your Kriptomat account.

To find a list of addresses:

  1. Login to your Kriptomat account.

  2. Click your name in the header.

  3. Click My Account from the dropdown menu.

  4. Click on the Addresses tab. This page contains info about all addresses for each type of cryptocurrency you have ever received or bought on your Kriptomat account.

  5. Find the address for the type of cryptocurrency that you want to receive, and click one of the blue icons at the end of the row. You can copy the address in text form or see the QR code.

Once you find your wallet address, you can share it publicly with anyone from whom you want to receive payments, donations, etc.

Send cryptocurrencies from other exchanges to Kriptomat

Below are links to support articles (not written by Kriptomat) from a variety of exchanges that our customers have found helpful when sending funds to Kriptomat:


***

Do you still have any questions? Use the support chat to contact our support team or send us an email [email protected]

Did this answer your question?