Here at Kriptomat, we are dedicated to providing the best possible help.
If you have any question about using Kriptomat, simply visit our Help Center where you can search articles using the search box at the top of the page. To make things easier, we split all the articles into sections:
- Getting Started
- Kriptomat Referral Program
- Identity Verification Guide
- Buy & Sell
- EUR Deposit and Withdrawal
- Wallet Services
- Limits and Fees
- Crypto World 101
Still didn’t find what you’re looking for?
We got you covered - Kriptomat offers a chat support on both the website and the platform. Look for a green chat icon that is located on the bottom right side of every page.
When you click on it, you can either search for articles or start a chat with our friendly support staff by clicking on the New conversation button. We are available every working day from 09:00 to 17:00 CET.
Security note: Kriptomat does not offer phone support at the moment. If someone contacts you via phone claiming that they are part of our support team, please let us know about it immediately.
Kriptomat will never contact you to share usernames or passwords!