Kriptomat has permanently ceased its regulated services, and the Kriptomat platform and mobile application are no longer accessible.
If you still have funds remaining in your Kriptomat account, you may still request the return of your remaining balance.
How to recover your remaining funds
All information regarding the Kriptomat wind-down and the process for recovering any remaining funds is now available on our dedicated Wind-Down & Residual Account Support page:
There you will find:
Instructions for requesting the return of your remaining EUR or cryptocurrency balance
The Residual Asset Return Request form
Information about the documentation required
Current processing fees and minimum balance requirements
Instructions for EUR and cryptocurrency withdrawals
Processing time information
Frequently asked questions about the Kriptomat wind-down
Please read the information on the Wind-Down page carefully before submitting your request, as incomplete or incorrect information may delay the processing of your remaining funds.
Need assistance?
If you have any questions or need assistance with your remaining funds or an existing withdrawal request, you can contact our Support Team at [email protected].
Thank you for being part of Kriptomat 😊