Here at Kriptomat, we are dedicated to providing the best possible help for our customers.

If you have any question about Kriptomat, simply visit our Help Center where you can search articles using the search box at the top of the page. To make things easier, we split all the articles into sections:

  1. Getting Started
  2. Kriptomat Referral Program
  3. Account
  4. Identity Verification Guide
  5. Buy & Sell
  6. EUR Deposit and Withdrawal
  7. Wallet Services
  8. Limits and Fees
  9. Security
  10. Taxes
  11. Crypto World Basics

Still didn’t find what you’re looking for?

We've got you covered! Kriptomat offers direct chat support. Look for a green chat icon that is located on the bottom right side of every page. 

When you click on it, you can either search for articles or start a chat with our friendly support staff. Simply click the "New conversation" button and we will happily help you.

Security note: Kriptomat does not offer phone support at the moment. If someone contacts you via phone claiming that they are part of our support team, please let us know about it immediately.

Kriptomat will never ask you to share usernames or passwords!

Did this answer your question?