Security

15 articles in this collection
Written by Support I Kriptomat

Is Kriptomat safe to use?

About our security.

Written by Support I Kriptomat
Updated over a week ago

Why am I logged out of my Kriptomat account?

Why you are logged out after 15 minutes of inactivity.

Written by Support I Kriptomat
Updated over a week ago

Is it safe to share my wallet address(es) publicly?

Do you want to receive crypto from a friend and are apprehensive about sharing your wallet address?

Written by Support I Kriptomat
Updated over a week ago

How to change my password?

A step-by-step guide on how to change your password.

Written by Support I Kriptomat
Updated over a week ago

What if I forget my password?

A step-by-step guide on how you can reset your password if you have forgotten it.

Written by Support I Kriptomat
Updated over a week ago

What is two-factor authentication (2FA)?

What is 2FA and why you must use it.

Written by Support I Kriptomat
Updated over a week ago

How to enable Google two-factor authentication (2FA)?

A step-by-step guide on how to set up Google Authenticator.

Written by Support I Kriptomat
Updated over a week ago

How to disable Google two-factor authentication (2FA)?

A step-by-step guide on how to disable Google Authenticator.

Written by Support I Kriptomat
Updated over a week ago

How to recover Google two-factor authentication (2FA)?

How to recover my Google Two-Factor Authentication if I lose access to my device?

Written by Support I Kriptomat
Updated over a week ago

What can I do if I lose access to my Google Authenticator and I don't have backup codes?

How to change the two-factor authentication from Google Authenticator to SMS

Written by Support I Kriptomat
Updated over a week ago

What can I do to make my Kriptomat account more secure?

Additional security recommendations from the Kriptomat team.

Written by Support I Kriptomat
Updated over a week ago

How to verify a new device?

How and why you can verify your login from a new device or a new location.

Written by Support I Kriptomat
Updated over a week ago

What if I don't receive a device verification email?

Here is what you can do if you don't receive the device verification email.

Written by Support I Kriptomat
Updated over a week ago

Additional confirmation of a bank deposit

What is IDCP, why and how you confirm that you are making a deposit to Kriptomat.

Written by Support I Kriptomat
Updated over a week ago

How to keep your funds safe by never trusting potentially fraudulent investment advisors

And why you should never allow others to access your user profile.

Written by Support I Kriptomat
Updated over a week ago