Two-step or two-factor authentication is mandatory with your Kriptomat account and one of the best ways to prevent unauthorized access to your account. Unlike the traditional way of authentication, which was based only on something you know (your password), two-factor authentication goes one step further - by adding something you have (a code is sent to your mobile device via SMS, or a numerical code is generated by the Google Authenticator app).
Kriptomat supports two types of 2FA at the moment:
SMS verification - this is the default method of user authentication on Kriptomat. Each time you log into your account or make a transaction, an SMS with a code will be sent to your mobile phone, and you will be asked to enter it in the designated form on our exchange.
Google 2-factor authentication - this is an optional feature that adds more security to your Kriptomat account. In this case, you will need to install the Google Authenticator app on your Android or iOS device. The app generates a code that you will be asked to input when you log in or make a transaction.
If you don’t already have the Google two-factor authentication enabled on your Kriptomat account, we highly recommend that you do so. Here's how.
2FA can't be fully disabled at Kriptomat, you will always have active one way or the other.
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Do you still have any questions? Use the support chat to contact our support team or send us an email [email protected]