All Collections
Account
How do I log in to my Kriptomat account?
How do I log in to my Kriptomat account?

A step-by-step guide on how to safely log in to your Kriptomat account.

Kriptomat Support Team avatar
Written by Kriptomat Support Team
Updated over a week ago

Follow this procedure to log in to your Kriptomat account:

  1. Visit the Kriptomat login page: https://app.kriptomat.io/login. Beware of phishing attempts and make sure that you always visit the correct URL. It is good practice if you simply bookmark the correct URL in your browser.

  2. Enter your email address and password.

  3. Click the Login button.

  4. Now you will have to enter your verification code because our platform has mandatory 2FA - two-factor authentication for extra security. There are two methods of two-factor authentication: either via SMS or via the Google Authenticator application. Enter the code that you receive via SMS or the code you see in the Google Authenticator app. Enter the code into the input field and click the Verify button (if you are not automatically logged in).

That’s it! You are now logged in 😃

Watch our video to see the entire process:

NOTE: You will be logged out automatically after 15 minutes of inactivity. This is done in order to protect your account.


***

Do you still have any questions? Use the support chat to contact our support team or send us an email [email protected]

Did this answer your question?