All Collections
What if I forget my password?
What if I forget my password?

A step-by-step guide on how you can reset your password if you have forgotten it.

Kriptomat Support Team avatar
Written by Kriptomat Support Team
Updated over a week ago

If you forget your password, please use the following steps to reset it:

1. Visit the Kriptomat login page.

2. Click "Forgot password?" at the bottom of the login form.

3. Enter your Email address and click "Send Password Reset Link". If there's a Kriptomat account connected to this email address, we'll email you password reset instructions. If you don't receive the email, please try again and make sure you enter the email address associated with your Kriptomat account.

4. Open the email and click the "Reset password" button to open the new password page.

5. Enter your new password twice and enter the (2FA) verification code. Then click the "Reset Password" button.

6. You can now use your new password to log in.


Do you still have any questions? Use the support chat to contact our support team or send us an email [email protected]

Did this answer your question?