Given the recent development of the situation in the Crypto Space, we have decided to temporarily pause the KriptoEarn program.
We’ve taken this step in response to recent news reports showing vulnerabilities in parts of the crypto market. While these issues do not affect Kriptomat and Kriptomat customers directly, they could affect some of the partners we rely on to deliver the safe and secure services you rely on – including KriptoEarn.
We are proud to say that we have no issues with liquidity. Our whole business model revolves around the well-being of our customers and Kriptomat puts great efforts into keeping the funds of our customers safe.
Kriptomat never did and never will use our customer’s assets to conduct business, hence this action is a precaution to ensure the safety of our user’s funds and the high standard of service we provide to our customers for the last 4 years.
We are looking forward to reinstating the KriptoEarn program as soon as the market is stable and safe for our customers to stake funds.
What does this mean for me as the customer?
If you have assets in KriptoEarn they will be safely transferred to your regular Kriptomat Wallet, and you will be able to trade them as you wish.
New deposits to KriptoEarn will be disabled for the time being.
Will I still get the interest I have earned until now?
Yes of course.
You will receive all interest you have accumulated conclusive on the 10th of November 2022, on top of the original amount you have deposited to KriptoEarn.
Will I lose these funds or will I need to pay anything to get my funds?
No and no. 😃
You will absolutely bare no additional costs, and your funds are 100% safe.
When will I be able to use KriptoEarn again?
KriptoEarn is standing by and we will enable it gladly, as soon as our Risk Management team concludes it is 100% safe for our customers to stake assets.
Is Kriptomat still the safest place to buy, sell, send, receive and store my funds?
Absolutely, yes!
Kriptomat is still the safest place to trade, and numerous regulators have confirmed this.
You can read more about to what lengths we go to keep the assets of our customers safe here:
***
We understand that you may have some questions and that is why our knowledgeable Support team is standing by, ready to answer any questions you might have in your own language.
Contact us at [email protected].