If you would like to transfer cryptocurrencies from your Kriptomat account to Kraken, you will first need to obtain a deposit address from Kraken and then use that address when creating a withdrawal from Kriptomat.
Before sending any cryptocurrency, always make sure that the cryptocurrency and network selected on Kriptomat match the cryptocurrency and network supported by Kraken.
Step 1: Find Your Deposit Address on Kraken
Log in to your Kraken account (https://www.kraken.com/kriptomat) and navigate to the Deposit section.
1. Select the cryptocurrency you want to receive
Click Deposit and choose the cryptocurrency you would like to transfer from Kriptomat.
2. Select the correct network
Some cryptocurrencies are available on multiple networks. Make sure the network selected in Kraken matches the network you will use when sending funds from Kriptomat.
Selecting the wrong network may result in delayed deposits or permanent loss of funds.
3. Confirm the deposit details
Kraken may ask you to confirm that you understand the deposit requirements before proceeding.
4. Copy your Kraken deposit address
Kraken will generate a deposit address for the selected cryptocurrency. Copy the address by clicking the Copy Address button.
Before sending funds, review the deposit details shown on this screen.
In particular, pay attention to:
The wallet address – this is the address you will enter in Kriptomat.
The network – make sure it matches the network you selected in Kriptomat.
The minimum deposit amount – deposits below this amount may not be credited to your Kraken account.
Any additional requirements or warnings displayed by Kraken.
⚠️ Some cryptocurrencies (such as XRP, XLM, or others) may require an additional memo, tag, or destination tag. If Kraken provides one, make sure to copy it as well and enter it during the withdrawal process on Kriptomat.
Step 2: Send Cryptocurrency from Kriptomat
Once you have copied your Kraken deposit address:
Log in to your Kriptomat account.
Open the wallet of the cryptocurrency you wish to send.
Click Send.
Review the Important Security Notice.
Paste the deposit address copied from Kraken into the Recipient Address field.
If Kraken provided a memo, tag, or destination tag, enter it in the corresponding field.
Enter the amount you would like to send.
Click Preview Transaction.
Carefully review the transaction details.
Complete the required security verification.
Click Confirm and Send.
Need a video walkthrough?
This guide focuses on how to find your deposit address in Kraken and use it when sending funds from Kriptomat.
If you're unfamiliar with the withdrawal process itself, please see our article:
This article includes a step-by-step video demonstration showing how to send cryptocurrencies from your Kriptomat account to an external wallet address.
Troubleshooting
🔍 I cannot find my deposit address on Kraken
Make sure you have selected the correct cryptocurrency in Kraken. Some cryptocurrencies require you to create a deposit address before one becomes available.
⏳ My funds have not arrived yet
Check the following:
The transaction shows as completed in Kriptomat.
The correct cryptocurrency was sent.
The correct network was used.
The correct wallet address was entered.
Any required memo, tag, or destination tag was included.
If the blockchain transaction is completed but the funds do not appear in Kraken, please contact Kraken Support and provide the transaction ID (TXID).
⚠️ Important Security Notice
Once you send cryptocurrencies from Kriptomat, we will not be able to recover the funds.
Please be aware that:
Cryptocurrency transactions are irreversible.
Sending cryptocurrencies to the wrong wallet address may result in permanent loss of funds.
Sending cryptocurrencies using an unsupported network may result in permanent loss of funds.
You should always verify that the receiving platform supports the cryptocurrency and network you are using before initiating the transfer.