Please take a look at our demonstration video here:
Additional questions on how to set up a Recurring Buy transaction successfully via the mobile app:
Can I only set up one recurring purchase at a time?
The good news is that, no, you do not have to set up one single Recurring Buy transaction at a time. You can set up multiple recurring purchase transactions at the same time, as long as you have the funds available.
What payment methods can I set a recurring purchase with?
You can use your available EUR balance in your Kriptomat account, or you can opt to pay with your debit/credit card. The charges are applied weekly, bi-weekly, or monthly, according to your selected frequency.
Important note: Before each order is executed, you will receive an e-mail notification that the purchase will happen as a reminder.
What are the limits?
Depending on the frequency, we have set the limits of the minimum and maximum value of each separate Recurring Buy transaction.
When it comes to the total limit (this limit refers to the cumulative worth of all Recurring Buy transactions you set in a day/month), the daily amount is 1000 EUR, and the monthly amount is 5000 EUR.
Important note: To increase your total limits, all you need to do is reach out to us on [email protected] or start a Live Chat with one of our agents.
I want to set up a Recurring Buy transaction, but the Buy option is disabled. What can I do?
Not to worry, our Support team will check this issue for you! All you need to do is contact us at [email protected] or start a Live Chat with one of our agents, and we will assist you further.
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If you still have additional questions or your issue has not been resolved, feel free to contact us at [email protected] or start a Live Chat with one of our agents - available in 18+ languages!