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09.03.2023. We are temporarily revoking the possibility of verifying identity with the driving license.
09.03.2023. We are temporarily revoking the possibility of verifying identity with the driving license.
Kriptomat Support Team avatar
Written by Kriptomat Support Team
Updated over a year ago
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Dear Kriptomat Community,

We are writing to inform you about an important change in our identity verification process. Starting from the 9th of March, we will temporarily revoke the possibility of using driving licenses as a form of identification on Kriptomat.

At Kriptomat, we take security and compliance very seriously, and as part of our ongoing efforts to ensure the highest level of security for all our users, we have identified the need to temporarily suspend the use of driving licenses as a valid form of identification on our platform.

We understand that this may cause inconvenience for some of our customers, but we believe that this measure is necessary to safeguard the security and integrity of our platform and protect our customer's interests.

During this period, we recommend that our customers use alternative forms of identification, such as national identity cards or passports, to verify their identities on Kriptomat.

We apologize for any inconvenience that this may cause.

We will keep you informed of any updates regarding the status of driving licenses as a valid form of identification on our platform.

Thank you for your understanding and continued support.

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Do you have any questions? Use the support chat to contact our support team or send us an email at [email protected].

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